Privacy Policy

Our commitment to protecting your academic research privacy and data security

2025/09/15

Introduction

Welcome to getPaperFast's Privacy Policy. This document explains how we collect, use, and protect your personal information and research data when you use our AI-powered paper analysis services.

Information We Collect

Personal Information

  • Account Information: Name, email address, and authentication details when you register
  • Payment Information: Billing details for credit purchases (processed securely through Stripe)
  • Profile Data: Research preferences and language settings

Research Data

  • Uploaded Documents: PDF research papers you submit for analysis
  • Analysis Results: AI-generated analysis results and extracted information
  • Usage Patterns: Which features you use and analysis history for service improvement

Technical Data

  • Device Information: IP address, browser type, operating system for security and optimization
  • Performance Data: Error logs and system performance metrics (anonymized)

How We Use Your Information

Service Provision

  • Process your uploaded research papers through our AI analysis system
  • Generate and deliver comprehensive paper analysis results
  • Manage your credit balance and transaction history
  • Provide customer support for technical issues

Academic Privacy Protection

  • Research Confidentiality: Your uploaded papers are processed securely with strict academic privacy protection
  • Data Isolation: Each analysis is processed independently with no cross-contamination
  • Temporary Processing: Papers are processed in memory and not permanently stored on our servers
  • Academic Integrity: We do not share or analyze your research data for any commercial purposes

Data Security for Academic Research

We implement enterprise-grade security measures specifically designed for academic research:

  • Encryption: All data transmission and storage uses industry-standard encryption (TLS 1.3+)
  • Secure Processing: Papers are processed in isolated, secure environments
  • Data Isolation Protection: Your research papers are processed in isolated environments ensuring data security
  • Access Control: Strict access controls ensure only authorized personnel can access systems
  • Regular Audits: Security practices are regularly reviewed and updated

Important Commitments

  • We never sell your personal information or research data to third parties
  • We employ cutting-edge technology to protect your data security
  • You always maintain control over your own data

Your Data Rights

As a getPaperFast user, you have the following rights (all rights can be exercised free of charge):

Access Rights

  • View Personal Data: You have the right to know what information we have stored about you
  • Obtain Data Copies: You can request copies of your data

Correction Rights

  • Update Information: Correct inaccurate or outdated personal information
  • Complete Profile: Supplement incomplete personal information

Deletion Rights

  • Delete Personal Data: Request deletion of your personal information ("right to be forgotten")
  • Close Account: Permanently delete your account and all associated data

Objection Rights

  • Object to Data Processing: Object to processing of your personal data in specific circumstances
  • Unsubscribe from Marketing: Unsubscribe from marketing emails at any time

Processing Restriction Rights

  • Pause Processing: Request suspension of data processing in specific circumstances
  • Revoke Authorization: Withdraw your previously given consent at any time
  • Modify Settings: Change your data processing preference settings

How to Exercise These Rights

Please contact us through:

We will respond to your request within 30 days and process it as quickly as possible under reasonable circumstances.

Third-Party Services

We use carefully selected academic-focused third-party services:

  • Stripe: Secure payment processing (they never see your research data)
  • OpenAI GPT: AI-powered paper analysis processing (with strict data usage policies)
  • Anthropic Claude: Advanced language model for comprehensive paper insights
  • Google Cloud AI: Paper analysis processing (with strict data residency controls)
  • Google Analytics: We use Google Analytics to understand how users interact with our services so we can improve them. We only use anonymized data, and no personal research data is shared. You can learn more about Google's practices at Google's Privacy & Terms. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on

Data Retention

  • Analysis Results: Stored for your convenience until you delete them or your account
  • Account Information: Retained while your account is active
  • Uploaded Papers: Not permanently stored; processed and discarded
  • Payment Records: Retained for legal compliance (typically 7 years)

International Academic Users

getPaperFast serves researchers globally. We comply with major privacy regulations including:

  • GDPR (European Union)
  • CCPA (California)
  • PIPEDA (Canada)
  • Academic Research Ethics standards

Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time. If we do so, we will update the date at the top of this page accordingly and encourage you to check the changes we have made.

Contact Us

For privacy-related questions or your data rights, we provide multiple contact methods:

Dedicated Privacy Support